Shipping Policy

1. Shipping Across India:

• We offer shipping services across India and strive to provide free shipping to our customers whenever possible.

2. Order Processing & Customization:

• Orders placed between Monday to Saturday (IST) will be processed on the same or next business day.
• Products will be shipped within 2-3 business days of order placement or after customer approval of the design, as the product is customized.
• If you'd like to inquire about the delivery time of a product, feel free to contact us prior to placing your order.

3. Prepaid vs. COD Shipping Charges:

• For prepaid orders, there are no shipping charges.
• For discounted or sale products, shipping charges may apply and are subject to change based on the promotion.
• Cash on Delivery (COD) orders incur additional charges as they are not included in the product or shipping price. COD orders also typically take 3-4 extra days for delivery compared to prepaid orders due to a longer processing time.

4. Faster Delivery for Prepaid Orders:

• We recommend placing prepaid orders for faster delivery, as courier companies prioritize prepaid parcels over COD parcels.

5. Partial Payment Option for Cash On Delivery:

• We offer a partial payment option at checkout for COD orders, which helps reduce additional charges from courier services. If you have any concerns regarding COD charges, please consider using this option.

6. Extra Discounts:

• We offer extra discounts on prepaid orders and also provide discounts on partial COD payment options as well to help you save on shipping costs and COD fees.

7. Courier delivery attempts:

• Our courier partner will make three attempts to deliver your order. If delivery is unsuccessful, you will need to contact us, and we will resend the product to you.
• If you receive a delivery confirmation but have not received the product, please inform us within 24 hours of receiving the delivery update.

8. Security Concerns for Prepaid Orders:

• If you have any security concerns with prepaid payments, feel free to contact us at 8882636274 for assistance.

9. Contact Information:

• For any shipping-related queries, please reach out to us at pgshoppinghub@gmail.com or via WhatsApp/phone at 8882636274.